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Mpesa Paybill Transaction Charges 2025: A Comprehensive Guide

The Mpesa PayBill service continues to revolutionize cash collection in 2025, providing businesses with a seamless and reliable payment solution. This service allows customers to make direct payments to businesses using their PayBill number, ensuring secure and efficient transactions for all parties involved. Whether you’re paying for goods, services, or bills, Mpesa Paybill simplifies the process with convenience, transparency, and security.

Here’s an in-depth look at the Mpesa Paybill transaction charges and related tariffs for 2025.


Mpesa Paybill Transaction Charges 2025

Transaction Range (KES)Transfer to Mpesa Users, Pochi La Biashara, and Business Tills (KES)Transfer to Other Registered Mobile Money Users (KES)Withdrawal from Mpesa Agent (KES)
1 – 49FreeFreeN/A
50 – 100FreeFree11
101 – 5007729
501 – 1,000131329
1,001 – 1,500232329
1,501 – 2,500333329
2,501 – 3,500535352
3,501 – 5,000575769
5,001 – 7,500787887
7,501 – 10,0009090115
10,001 – 15,000100100167
15,001 – 20,000105105185
20,001 – 35,000108108197
35,001 – 50,000108108278
50,001 – 250,000108108309

ATM Withdrawal Charges

Transaction Range (KES)ATM Withdrawal Fee (KES)
200 – 2,50035
2,501 – 5,00069
5,001 – 10,000115
10,001 – 35,000203

Other Mpesa Transactions

Transaction TypeCharge (KES)
DepositsFree
Mpesa RegistrationFree
Buying Airtime via MpesaFree
Mpesa Balance EnquiryFree
Changing Mpesa PINFree

Important Notes

  1. Transaction Limits:
    • Maximum account balance: KES 500,000.
    • Maximum daily transaction value: KES 500,000.
    • Maximum amount per transaction: KES 250,000.
  2. Withdrawal Restrictions:
    • Withdrawals of less than KES 50 are not allowed at Mpesa agent outlets.
  3. Self-Reversal:
    • To initiate an Mpesa self-reversal, send the transaction confirmation message to 456.
  4. Documentation:
    • For registration and transactions, valid IDs include:
      • Kenyan Passports
      • National IDs
      • Foreign Passports
      • Military IDs
      • Foreigner Certificates
  5. Customer Support:
    • For inquiries or assistance, reach out via:
      • PrePay customers: 100
      • PostPay customers: 200
      • Self-service: *234#
      • Email: customercare@safaricom.co.ke
      • Social media: Facebook (@SafaricomPLC) and Twitter (@SafaricomPLC/@Safaricom_Care)
      • WhatsApp (Zuri): 0722 000100

Key Features of Mpesa Paybill in 2025

1. Convenience

Mpesa Paybill allows customers to make payments anytime and anywhere using their mobile phones, eliminating the need for cash transactions.

2. Transparency

Both businesses and customers receive automated SMS confirmations for every transaction, ensuring accuracy and trust.

3. Security

With end-to-end encryption, Mpesa ensures that funds are secure, making it one of the safest payment methods in Kenya.

4. Scalability

From small startups to large corporations, Mpesa Paybill caters to businesses of all sizes, making it an ideal solution for diverse industries.


How to Use Mpesa Paybill

  1. Open the Mpesa menu on your phone.
  2. Select Lipa na Mpesa.
  3. Choose Paybill.
  4. Enter the business’s Paybill number.
  5. Input the account number provided by the business.
  6. Enter the amount you want to pay.
  7. Confirm the details and input your Mpesa PIN.
  8. Wait for a confirmation message.

Why Choose Mpesa Paybill?

  • Affordable Fees: Charges are tiered and proportional, making it cost-effective for both small and large transactions.
  • Ease of Use: The system is user-friendly and requires no special equipment beyond a mobile phone.
  • Wide Reach: Mpesa’s widespread network ensures accessibility across Kenya.

Mpesa Paybill remains a vital tool for businesses and individuals in 2025, offering efficiency, security, and reliability. Whether you’re managing business payments or paying bills, this service ensures seamless transactions.

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